Services and facilities
Services
Enjoy our free WiFi provided by Sitwifi in our airports.
- Find the _Vinci Airports Wifi" network on your device and click on it.
- Open your browser and click on the “navegar” button.
- Enjoy the free WiFi service.
If you forgot or lost any of your belongings in the terminal building, please contact the Lost & Found Department.
Services concerning your checked luggage are the airline's responsibility. Assistance can be found in the baggage claim service area or at the office of the appropriate airline.
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Lost & Found is located outside the terminal building, inside the management office.
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Services are available from Monday to Friday from 10:00 to 16:00 hrs.
Need extra protection for your luggage? Find the baggage packing services located before the check-in counters.
SECURE WRAP
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Public area
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04:00 hrs to 22:30 hrs.
Find the hotels that have a service module at our airport and go there to get more information.
Royal Holiday
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Visa & Master Card
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07:00 to 21:00 hrs.
Relatives
Children's play areas
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OMA VIP Lounge
Perfect areas for travelers' pets to relax while waiting for a flight.
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Exterior
Assistance
We have a medical team at the terminal for any emergency.
All our toilets are adapted for use by people with disabilities.
Option available to everyone and very helpful for passengers with reduced mobility.
Medical services are available at the inspection points in case an emergency occurs.
Useful
This equipment is available to arriving passengers to transport their luggage.
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Baggage claim rooms
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BBVA
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Banco del Bajío
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HSBC
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Santander
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Scotiabank
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Intercam
Spaces enabled within airport terminals equipped with desks, comfortable seats, plugs and internet connection so that travelers can work or study while waiting for their flight.
Spaces enabled within airport terminals equipped with desks, comfortable seats, plugs and internet connection so that travelers can work or study while waiting for their flight.
Specific areas for charging mobile devices in waiting rooms